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Your Flexible, Scalable Solution for Field Engineering Services

ThinkFORCE gives the clients the opportunity to consume IT resources for short-term or long-term needs.
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Transform Your Field
Engineering Approach with ThinkFORCE

Are you at odds with your old way of consuming field engineering services in which you are forced to onboard and manage multiple vendors across the globe? Wouldn't it be amazing if you could work with a single resource that could supply the IT operational and engineering support you always need and anywhere you need it? Well, look no further: ThinkFORCE's anytime dispatch leverages a global network of laboriously vetted and experienced Level 1 through Level 3 field technicians supported and managed through our central operations group to perform any type of technology services you require. We own the outcome and realize quality delivery is our only promise for future business. Our clients expect ThinkFORCE to be the center of excellence, providing precise and transparent execution of IT operational tasks, services, projects, and ongoing programs.

ThinkFORCE Service Categories:

ThinkFORCE Technical Dispatch Services align "right-skilled" resources with the local physical need(s) of our clients. Our field engineering services give our clients the opportunity to consume IT resources for short-term or long-term needs to complete onsite work such as cabling, networking, test and turn-up, cutovers, site surveys, and more.

Data Center- Servers, Storage

Network- Switches, Routers, Load Balancers, Firewalls, Wireless, SD-WAN

Full-service Data Center Relocation Professional Services

ThinkTLS's field engineering services, ThinkFORCE, allow for anytime dispatch coverage, recurring visits, and extended onsite services. As a managed service, we give clients the ability to consume Level 1 through Level 3 Technical resources for short-term or long-term needs. The program encompasses onboarding of locations for service, alignment of "skilled" resources, delivery within specified service levels and/or key performance requirements, as well as operational management and reporting.

L1 - L3 Services

ThinkFORCE Anytime Technical Dispatch Services coverage was designed to facilitate our clients' emergencies as well as planned events. Arrival windows can be as short as four hours to address emergency incidents our clients may be experiencing. The dispatched service can be scheduled for days, weeks, or months out to align with requests and projects on the schedule.

Project Management Organization

ThinkTLS aligns project managers, project coordinators, and other resources to ensure meticulous oversight and continuous improvement of all processes during the agreement. There are many moving parts within the full-service IT management program, and our project resources are highly skilled in creating a seamless experience for the Asset Management offering.

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